The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Balcony!
“I loved having a private balcony in our room, perfect for relaxing and watching the poolside shows from the comfort of our own space.” view full review
Delicious Desserts!
“The buffet desserts were delightful; fresh and not overly sweet, making them a wonderful treat to finish off each meal.” view full review
Paddleboard Paradise!
“The beach was fantastic; we enjoyed paddleboarding and spotting stingrays and starfish, creating unforgettable memories.” view full review
Elevator Access!
“I was pleasantly surprised to find out that the resort had elevators, making it easy to get to different levels without any hassle.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Water sports
Golf course
Services
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Massage
Public Bath
Shallow end
Room features
Air conditioning
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
Boulevard Kukulkan Km 4.5 Lote D7 5 Zona Hotelera,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
street view
Boulevard Kukulkan Km 4.5 Lote D7 5 Zona Hotelera,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Beach
Playa Langosta
1.2
km
Blvd. Kukulkan 5. 5 Playa Langosta
Float Fun Cancun
990 m
Church
Parroquia de Cristo Resucitado
2.1
km
Blvd. Kukulcan Km. 4.5
Jardin del arte
1.1
km
CancunMexico
El Eden Ecological Reserve
1.4
km
Andiani Travel Group
1.5
km
Monumento a los Ninos Heroes
1.5
km
Beach
Playa Las Perlas
2.0
km
Beach
Playa Tortugas
2.1
km
Harbour
Aquatours Cancun
2.0
km
Av. Bonampak
Malecon Tajamar
2.7
km
Kukulcan Boulevard
Playa Tortuga Ferry Terminal
2.2
km
Marina Adventure Bay
Bungee in Cancun
2.2
km
Market
Mercado 28
5.0
km
Blvd. Kukulkan k.m. 3.5
Sail Away Cancun
2.2
km
Kukulcan Boulevard
Club De Playa
2.3
km
Night club
Barezzito Puerto Cancun
2.7
km
Cnr Avs Bonampak & Sayil Bullring SM 4A Lote 1
Plaza de Toros Cancun
3.4
km
Golf Course
Puerto Cancun
3.3
km
Mall
Malecon Americas Cancun
3.4
km
Event hall
B2B Center Cancun
3.3
km
Night club
ANTIQUE Puerto Cancun
3.4
km
Store
Superama Bonampak
3.6
km
Calle Fuego #2
Amigos de Sian Ka'an
3.5
km
Square
Las Palapas
4.4
km
Blvd. Kukulcan Km 9
Cancun Convention Center
4.5
km
Av. Tulum Esquina Contoy Edificio Plaza Mayaland Local 1
CrossFit Revolver Cancun
3.8
km
Arrecifes
3.7
km
Nearby
Blvd. Kukulcan Km 4.5 Terminal Playa Linda Hotel Zone
Scenic Tower Cancun
280 m
Blvd. Kukulcan km.5
Galeon Capitan Hook
440 m
Restaurants
Sirenas Raw Bar
230 m
Blvd. Kukulcan Km. 4.5
Cocoa Grill & Seafood Restaurante
440 m
Blvd. Kukulcan Km 4.5 En Grand Oasis
La Trattoria
830 m
Kukulcan Boulevard Km 4.5 Hotel Zone The Royal Cancun
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Cozy Atmosphere
Excellent Service
Room Issues
Pricey Extras
8.4/10
Great
Rooms
8.1
Location
8.9
Service
9.0
Dining
8.0
Guest reviews
8.4/10
based on 9 reviews
4/5
based on 10471 reviews
8.0
8.0/10 based on 2033 reviews
#73 of 273 hotels in Cancun based on Tripadvisor
Nathan
United States,
May
2024
8.0/10
I had a great stay at this hotel. The rooms were cozy and equipped with air conditioning, a sofa, and a jacuzzi, making my stay truly comfortable. The staff was always pleasant and provided excellent service, adding a special touch to my experience. The location was perfect, right next to the pier for easy access to the ferry to Isla Mujeres. However, the dining options could be more diverse, and the facilities were good but not exceptional.
Rooms
8.0
The rooms were cozy and well-equipped.
Service
9.0
The staff was always pleasant and provided excellent service.
Location
9.0
The hotel's location next to the pier for the ferry to Isla Mujeres was very convenient.
Dining
7.0
The dining options were good but could be more diverse.
Facilities
7.0
The facilities were good, but there is room for improvement.
Simon
United Kingdom,
April
2024
8.0/10
A cozy hotel with some room issues but great service and a convenient location. The dining experience was enjoyable overall, with a few interesting food options. The pool and beach areas were well-kept, making the stay relaxing and comfortable.
Rooms
7.0
The room with a jacuzzi on the private terrace was a nice touch, although some things were not working properly. Overall, the room was in good condition.
Service
9.0
The staff was always very pleasant and provided excellent service, especially at the bar and dining services.
Location
8.0
The hotel is perfectly located near the Xcaret ferry, making it convenient for island visits. It's in a quiet area, away from the hustle, with a serene ocean view.
Dining
8.0
The dining experience offered different food options to try, including delicious chocolate croissants.
Facilities
8.0
The hotel facilities were well-maintained, providing a comfortable stay and enhancing the overall experience.
Cozy Atmosphere
Room Issues
John
United Kingdom,
April
2024
8.0/10
The hotel offers a picturesque location by the marina without ideal ocean views. The rooms are cozy, with air conditioning, but some minor maintenance issues existed. The service from the staff, especially at the bar and dining services, was delightful. The hotel is conveniently situated for easy access to the ferry to Isla Mujeres, though not directly next to the ocean. Dining options are varied with a highlight on pastries.
Rooms
7.0
The rooms have a balcony and are in touch with my bank, but some things were not working correctly.
Service
9.0
The staff was always pleasant and provided excellent service.
Location
8.0
The hotel is located where the ferry to Isla Mujares starts and is conveniently situated for exploring the area.
Dining
8.0
The dining experience offers various food choices, including delicious pastries.
Facilities
8.0
The hotel facilities cater to a range of needs, from car hire to laundry services.
Martin
United States,
March
2024
9.0/10
I had an amazing time at this hotel! The rooms were cozy and clean, and I loved having a jacuzzi on the private terrace with stunning water views. The staff was always joyful and provided excellent service. The location was perfect, just next to the pier where the ferry to Isla Mujares starts. As for dining, the food variety was impressive, and those cheese rolls were a real treat. The facilities were top-notch, making my stay even more enjoyable.
Rooms
9.0
The rooms were in touch with my bank and had a hot tub, providing a perfect relaxation spot with the beautiful views of the water.
Service
9.0
The staff was always very pleasant and gave excellent service, making me feel truly valued throughout my stay.
Location
10.0
The hotel sits right next to the pier, making it super convenient for exploring and taking the ferry to Isla Mujares.
Dining
8.0
The dining experience was a culinary delight with various food options to try, and those cheese rolls were a standout highlight.
Facilities
9.0
The hotel offers great facilities that added extra comfort and convenience to my stay.
scenic views
pricey
George
United Kingdom,
March
2024
8.6/10
I had a wonderful stay at this hotel, with clean and comfortable rooms and exceptionally friendly staff. The dining options were diverse, offering different delicious foods to try, making my experience even more enjoyable.
Rooms
8.0
I stayed on the balcony with some good views of the water, and it was truly relaxing.
Service
9.0
The service at the bar and dining services was always impeccable, and the joy the staff had added a special touch to my stay.
Location
9.0
The hotel is conveniently located right next to the pier where the ferry to Isla Mujeres starts, making it easy to explore the area.
Dining
8.0
The dining experience was fantastic with a variety of unique Indian food options to savor.
Facilities
9.0
The hotel offers a range of facilities from car hire to laundry services, ensuring convenience during my stay.
Rupert
United Kingdom,
March
2024
8.0/10
The hotel is located in a small beach area, on top of the entertainment stage. . literally. The rooms are in good condition, with a real balcony, some things not quite working properly, and equipped with air conditioning. The staff is always very pleasant and gave excellent service at bar and dining services. The hotel is right by the beach, prepared to do outside activities, but in a busy area. The dining offers different food to try and healthy dishes. The facilities are adequate for a pleasant stay.
Rooms
8.0
The rooms are in good condition with a real balcony, but some things are not quite working properly. The air conditioning worked well.
Service
9.0
The staff was always very pleasant and provided excellent service at bar and dining services.
Location
7.0
The hotel is located in a small beach area, right by the beach but in a busy area. It offers easy access to the Xcaret ferry and is prepared for outdoor activities.
Dining
8.0
The dining experience offers different foods to try, including healthy dishes.
Facilities
8.0
The hotel facilities are suitable for a comfortable stay.
Anthony
United States,
March
2024
8.8/10
I couldn't have asked for a better location, right next to the water and surrounded by lovely dining spots. The rooms offer beautiful views of the water, with a real balcony and even a jacuzzi on the private terrace, though some minor issues were present. The service was beyond pleasant, with staff exuding joy and going above and beyond, especially at the dining and bar services. The location scores a perfect 10 for being close to the Xcaret ferry and having access to nice restaurants. The dining experience was delightful, with various food options to try, including freshly squeezed juice. Overall, the facilities were excellent, promoting relaxation and comfort, and the value for money was reasonable.
Rooms
8.0
The rooms provided stunning views of the water, a real balcony, and a jacuzzi on the private terrace, but some things weren't working perfectly.
Service
9.0
The service was exceptional, with staff always pleasant and going the extra mile to ensure a joyful experience, especially at the bar and dining services.
Location
9.0
The hotel's location is top-notch, right next to the pier and offering easy access to the Xcaret ferry. Dining at the nearby upscale restaurants was a nice touch.
Dining
9.0
Dining was a delightful experience with a variety of food to savor, and the freshly squeezed juice was a highlight.
Facilities
9.0
The facilities were impressive, promoting relaxation and comfort throughout the stay.
Ben
United Kingdom,
June
2023
9.0/10
The hotel was ideally located right next to the ferry to Isla Mujares and in a bustling area, offering a close proximity to the beach like in the pictures online. The rooms were spacious, featured air conditioning and a jacuzzi on the private terrace, along with a comfy sofa. The service at the bar and dining services was exceptional, with staff displaying joy and providing excellent service. Dining included a variety of fresh products to enjoy. On the downside, the price could have been more competitive and inclusive of certain services.
Rooms
9.0
The rooms were spacious and luxurious, with a private terrace jacuzzi providing a touch of indulgence.
Service
9.0
The service at the bar and dining services was outstanding, with staff exuding joy and providing top-notch service.
Location
10.0
The hotel's location was unbeatable, being right next to the ferry terminal and offering a vibrant atmosphere in the beach area. It truly felt like a dream with ocean views from the lounge area.
Dining
8.0
The dining experience was delightful, offering a variety of delicious dishes made from fresh products.
Facilities
9.0
The facilities were top-notch, providing everything needed for a comfortable and convenient stay.
Arthur
United Kingdom,
June
2023
9.0/10
I had a wonderful stay at this hotel. The rooms were in good condition and I loved the jacuzzi in the room's private terrace. The service was exceptional, with cheerful staff always ready to help. The location was perfect, right next to the pier and in a small beach area. The dining experience was enjoyable with a variety of food options to try.
Rooms
9.0
The rooms were in good condition and the jacuzzi on the balcony was a great addition.
Service
9.0
The staff were always very pleasant and provided excellent service, especially at the bar and dining services.
Location
10.0
The hotel is situated right next to the pier in a small beach area, making it very convenient for exploring.
Dining
8.0
I enjoyed the dining experience with different food options to try, including delicious Chinese dishes.
Facilities
9.0
The hotel offers great facilities, including car hire, dry cleaning, housekeeping, and tours/ticket assistance.
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